Mediation

Tuesday, 10 July 2018

Read and watch the following to prepare to discuss mediation:

• Agosto, D. E., Rozaklis, L., MacDonald, C., & Abels, E. G. (2011). A Model of the Reference and Information Service Process. Reference & User Services Quarterly, 50(3), 235–244. https://doi.org/10.5860/rusq.50n3.235
• Noble, S.U. (2015). "Just Google It": Algorithms of Oppression. https://www.youtube.com/watch?v=omko_7CqVTA
• Vakkari, P., & Huuskonen, S. (2012). Search effort degrades search output but improves task outcome. Journal of the American Society for Information Science and Technology, 63(4), 657–670. https://doi.org/10.1002/asi.21683

• mediation
• intermediation
• intermediaries
• system-intermediation